Last Updated: [30 OCT 2023]
At Rafael’o Italian Restaurant, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, make reservations, or interact with us in any way.
1. Information We Collect
1.1. Personal Information
When you interact with Rafael’o Italian Restaurant, we may collect personal information such as:
- Name
- Email address
- Phone number
- Address
- Reservation details
- Payment information (if applicable)
- Special requests and preferences
1.2. Non-Personal Information
We also collect non-personal information that cannot be used to identify you, such as:
- IP address
- Browser type
- Referring website
- Pages visited on our site
2. How We Use Your Information
We use your information for various purposes, including but not limited to:
- Making and confirming reservations
- Sending booking confirmations and reminders
- Responding to inquiries and requests
- Personalizing your experience
- Sending promotional offers and updates with your consent
- Improving our services and website
3. Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may share your information with trusted third parties, including:
- Service providers assisting with reservation management
- Marketing and communication services (with your consent)
- Legal and regulatory authorities if required by law
4. Security of Your Information
We take your privacy seriously and employ appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your website experience and gather information about how you use our site. You can adjust your browser settings to manage cookies.
6. Your Rights
You have the right to access, correct, update, or delete your personal information. You may also choose to unsubscribe from marketing communications. To exercise these rights or for any questions, please contact us using the information provided in section 8.
7. Third-Party Links
Our website may include links to third-party websites or services that are not under our control. We are not responsible for the privacy practices or content of these external sites.
8. Contact Us
If you have any questions or concerns about our Privacy Policy, or if you wish to exercise your privacy rights, please contact us:
Rafael’o Italian Restaurant 2-3 Trinity Church Square, Richmond, DL10-4HY Richmond, UK Email: contact@rafael-o.uk Phone: 01748518615
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices and legal requirements. Please review this page periodically for any updates.
By using our website or providing us with your information, you consent to the terms outlined in this Privacy Policy.